Potential Scales and Items related to Psychological Demands
Quantitative
Psychological Demands [PDQ]
(5 core JCQ items, PLUS ONE NEW ITEM: 6 ITEMS)
21. PD1- Q19: work hard
22. PD1- Q20: work fast
23. PD1- Q22: no excessive work
24. PD1- Q23: enough time
25. PD1- Q26: conflicting demands
26. PD1-NEW:
I can take it easy and still do my work.
Emotional Demands [PDE](3 NEW ITEMS: 3 ITEMS)
27. PD2-NEW: My work is emotionally demanding. 28. PD2-NEW: My work requires a lot of negotiation with others.29. PD2-NEW: My work requires suppressing my genuine emotion.
Emotional Labor Scale
[ELS]
(2 NEW ITEMS: 2 ITEMS)
30. ELS-NEW: I have to act the way people think a person in my job should act.31. ELS-NEW: I want my customers and colleagues to think I'm always able to handle things.
Emotional Demands
Indicator [EDI]
(3 NEW ITEMS: 3 ITEMS)
32. EDI-NEW: My ability to care is used up by the end of the day.
33. EDI-NEW: In this job I give it all and there’s nothing left at the end
of the day.
34. EDI-NEW: This job requires constant relating to people who need my
services.
Family Stress (ONE NEW ITEM: 1 ITEM)
35. NEW: My responsibilities for taking care of my home and family are
often stressful.
Work/Family Conflict (ONE NEW ITEM: 1 ITEM)
36. NEW:
My job and my family life often interfere with each.