Potential Scales and Items related to Psychological Demands

 

 

Quantitative Psychological Demands [PDQ]

(5 core JCQ items, PLUS ONE NEW ITEM: 6 ITEMS)

21. PD1- Q19: work hard
22. PD1- Q20: work fast
23. PD1- Q22: no excessive work
24. PD1- Q23: enough time

25. PD1- Q26: conflicting demands
26. PD1-NEW: I can take it easy and still do my work.

Emotional Demands [PDE]
(3 NEW ITEMS: 3 ITEMS)
27. PD2-NEW: My work is emotionally demanding. 
28. PD2-NEW: My work requires a lot of negotiation with others.
29. PD2-NEW: My work requires suppressing my genuine emotion.

 

Emotional Labor Scale [ELS]

(2 NEW ITEMS: 2 ITEMS)

 

30. ELS-NEW: I have to act the way people think a person in my job should act.
31. ELS-NEW: I want my customers and colleagues to think I'm always able to handle things.

 

Emotional Demands Indicator [EDI]

(3 NEW ITEMS: 3 ITEMS)

 

32. EDI-NEW: My ability to care is used up by the end of the day.

33. EDI-NEW: In this job I give it all and there’s nothing left at the end of the day.

34. EDI-NEW: This job requires constant relating to people who need my services.

 

Family Stress (ONE NEW ITEM: 1 ITEM)

35. NEW: My responsibilities for taking care of my home and family are often stressful.

 

Work/Family Conflict (ONE NEW ITEM: 1 ITEM)

 36. NEW: My job and my family life often interfere with each.