JCQ Version 2.0

(DRAFT, not for circulation, until Board approval December 1, 2004)

(SPECULATIVE PROPOSAL ONLY)

IV.  A Possible Design Example for the JCQ 2.0

This is a speculative example, and incomplete.  Many other alternatives could be constructed.  For example, almost none of the questions are provided in the new Control-Insecurity-Support Dimension area (DL-IIb).  It, however, GRAPHICALLY ILLUSTRATES THE NATURE OF THE DESIGN CHALLENGES to be resolved.   

This example illustrates a New Core, New Population Survey Questions, New Company Questions, and

New Expert Questions

R Karasek 10-04, JCQ Center

JCQ 2.0 Rev 2-14/7/04

New CORE (old 1985 Core modified) -

ADD: New Population Survey Questions

New CORE -

ADD: New Company Survey Quest's.

ADD New Company EXPERT (3) Quest's

 - (specific to surveyed employees)

QUESTION TOTALS:

Remain from QES CORE -77 (1985) = 20 q

Remain from JACE93=CORE28q=NewStandard

(includes. 3 global economy q./drops 8 q.)

Add 29 New Population Survey questions

Total: 57 questions for Population Survey =

    Cut 8 questions -

    GOAL: 49 Question  JCQ Population Survey

 

New Standard 28question CORE=

Add 14 New Base CORE (Company) quest's

Total: 42 questions for Company Survey 

    Cut 6 questions -

    GOAL: 36 Question JCQ Company Survey

Add 22 total Expert questions

         (plus 1 Register data question)

For Expert interviews:     9q for Mgr. Production

                                       14q for Human Relations

                                       19q for Union Represent.

    GOAL: 20 Question JCQ Expert Survey




JCQ 2.0 Rev 2-14/7/04

Dimension Label

New CORE (old core  modified) + :

ADD: New Population Survey Questions

New CORE + :

ADD: New Company Survey Quest's.

New Company EXPERT (3) Questions

 - (specific to surveyed employees)

Decision Latitude I

A. Skill Discret. (micro)

B. Decis. Author.(micro)

1. SD- Q3 -learn new

2. SD- Q5 -creative

3. SD- Q7 -high skill

4. SD- Q9 -variety, Drop [Q4]-repetitive

5. SD- Q11 developmental

6. DA- Q10 -lot of say

7. DA- Q6 -allows own decisions

8. DA- Q8 -little decision freedom

9. DA-NEW - influence in org. change processes

10. extra SD IV-5: skill required on job

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= ", SD- Drop [Q4]-repetitive

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DA-N- - influence in org. change processes

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General Company  Situation

1. # of employees at this location

2. For profit/non-profit/public sector

3. (If for-profit), local ownership

4. Org. changes in last two years

Decision. Latitude IIa:

A. Organizat.  Context.

1. -NEW-Pressure to cut operating costs

2. -NEW-Can work ahead/make cushion

3. -NEW-Employee monitoring/communic. ctrl.

4. -NEW-Rigid production rules/tight superv.

1. -N-Production rules, supervis,limit my options

-?Alternative Questions?-

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1. Pressure to cut operating costs

2. Tight inventory control policy

3. Employee monitoring/communications ctrl.

4. Rigid production rules/tight supervision

Decision Latitude IIb

B.Macro Decision latitude

  Trust Perceptions

=Macro Soc. Support SM-IIb

1. -NEW-Company is fair to its workers

2. -NEW-(If union) U. works hard for its members

3. -NEW-company profits over employee develop

4. -NEW-Company invests in local plant/empl'ees

5. -NEW-Is there a union

6. -NEW-Benefit packages threatened

7. -NEW-company tries to keep disabled/reassigns

8. -NEW-Family/child care prgms.__%

9. -NEW-Development prgms: skills/educ.: __%

10- NEW-Health promotion/EAP prgms.__%

11 -NEW-Work redesign prgms/healthy/safe work

?Alternative Questions?

1. -N-Company is fair to its workers-

?Alternative Questions?-

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1. (If for-profit), local re-investment decisions

5. Union coverage:__%

6. Benefit package cuts/cost realloc. to employees

7. Disability policy: long-term retention/ job shift

8. Family/child care prgms.__%

9. Employee development prgms: skills/educ.: __%

10. Employee health promotion/EAP prgms.__%

11. Work redesign prgms. healthy /safe work:__%

Psychol. Demands-PDQ

A. Quant. Mental Load/

General Sympath. Arousal

1. PD1- Q19 -work hard

2. PD1- Q20 -work fast

3. PD1- Q22 -no excessive work

4. PD1- Q23 -enough time

5. PD1-NEW -can take it easy

6. PD1-NEW [RevQ21]-physically [engaging]

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5. PD1-N-can take it easy

6. PD1-N [RevQ21] -physically[engaging]

1. - see Job Insecurity -  overtime

2. - see Job Insecurity -  temp workers

3. - Big production crunch in last 6 months

Psychol. Demands-PDE

B. Emotional Load

1. PD2-NEW -Job is emotionally demanding

2. PD2-NEW-Negotiat'conflict'dem'ds [RevQ26]

3. PD2-NEW -Get others to do a task

4. PD2-NEW-Job emot. demand affect family life

1. PD2-N-Job is emotionally demanding

2. PD2-N-Negotiat'conflict'dem'ds [RevQ26]

3. PD2-N-Get others to do a task

4. PD2-N-Job emot. demand affect family life

Physical Demands

A. Central demands

B. Local demands

1. PhyD- Q25 -rapid physical activity

2. PhyD- Q24 -lift heavy loads

3. PhyD- Q30 -awkward body position

4. PhyD- Q31 -awkward upper body position

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Job Insecurity I

A. Individual

    Job Insecurity

Job Insecurity I

  Company -policy-based

   Job Insecurity

1. - JI- Q33-Steady work

2. - JI- Q34-Job security

3. - JI- Q35-Recent layoff

4. - JI- Q36-Future layoff

5. -NEW [RevQ37]your skills outlook, this region

6 - NEW [RevQ38]harder to keep my job/ -5 yrs  7. -NEW-Temporary jobs/mandatory overtime

8. -NEW-Outsourcing your job, last 5 yrs.

9. -NEW-Can be laid off without cause

?Alternative Questions?

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5. -N-Outsourcing,temp work, undermine my job

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8. -N-[RevQ37]your skills outlook, this region

?Alternative Questions?

5. Easy to get good employees: job I__; job II__,

6. Organiz. growth trend: last 5 yrs_, next 5 yrs. __

7. Temporary workers/ mandatory overtime

8. Outsourcing of functions, last 5 yrs.

9. Layoff frequency, recent year %

?Alternative Questions?

Job Insecurity III: Socio-Economic Job Insecurity

A. Global Economy

1. -NEW [RevQN1]-global competit'...insecurity

2. -NEW [RevQN2]-global competit'..work harder

3. -NEW [RevQN3]-global competit'..loose power

?Alternative Questions?

1. -N-[RevQN1]-Global competit'.. insecurity

2. -N-[RevQN2]-Global competit'.. work harder

3. -N-[RevQN3]-Global competit'.. loose power

?Alternative Questions?

1. Competitive pressure: local __, global __

2. Register Data: industry/region competitive data

?Alternative Questions?

Social Support I

A. Supervisor

B. Coworker

1. - SS- Q48-Supervisor is concerned

2. - SS- Q51-Supervisor helpful

3. - CS- Q58-Coworkers helpful

4. - CS- Q56-Friendly coworkers

Drop:[Q49][Q52][Q53][Q54]+[Q50][Q55][Q57]

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Drop[Q49][Q52][Q53][Q54][Q 50][Q55][Q57]

?EXTRA?

Social Support Ib

C. Mid-range Collectivity

(from Jeff Johnson)

D..ERI Fairness

Social Support IIa: Macro

A. Ideological Fit

B. Conducive Coordinat'n

1. -xtra NEW- All pitch in if anyone needs it

2. -xtra NEW-No one I can trust to help me

3. -xtra NEW -My pay is fair

4. -xtra NEW- I am fairly rewarded for my efforts

5. -xtra NEW- I get the respect I deserve

6. -xtra NEW-Pers. values conflict w/ job dem'ds

7. -xtra NEW -Believe in goals of the organizat.

8. -xtra NEW -Allowed to integrate people's skills

9. -xtra NEW -Can directly respond to "customer"

?Alternative Questions?

1.  xtra N- All pitch in if anyone needs it

2 -xtra N- No one I can trust to help me

3. -xtra N-My pay is fair

4. -xtra N-I am fairly rewarded for my efforts

5. -xtra N-I get the respect I deserve

6. -xtra N-Pers. values conflict w/ job dem'ds

7. -xtra N-Believe in goals of the organization

8. -xtra N-Allowed to integrate people's skills

9. -xtra N-Can directly respond to "customer"

?Alternative Questions?