JCQ Version 2.0
(DRAFT, not for circulation, until Board approval December 1, 2004)
(SPECULATIVE PROPOSAL ONLY)
IV. A Possible Design Example for the JCQ 2.0
This is a speculative example, and incomplete. Many other alternatives could be constructed. For example, almost none of the questions are provided in the new Control-Insecurity-Support Dimension area (DL-IIb). It, however, GRAPHICALLY ILLUSTRATES THE NATURE OF THE DESIGN CHALLENGES to be resolved.
This example illustrates a New Core, New Population Survey Questions, New Company Questions, and
New Expert Questions
R Karasek 10-04, JCQ Center
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JCQ 2.0 Rev 2-14/7/04
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New CORE (old 1985 Core modified) - ADD: New Population Survey Questions |
New CORE - ADD: New Company Survey Quest's. |
ADD New Company EXPERT (3) Quest's - (specific to surveyed employees) |
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QUESTION TOTALS: |
Remain from QES CORE -77 (1985) = 20 q Remain from JACE93=CORE28q=NewStandard (includes. 3 global economy q./drops 8 q.) Add 29 New Population Survey questions Total: 57 questions for Population Survey =
Cut 8 questions - GOAL: 49 Question JCQ Population Survey |
New Standard 28question CORE= Add 14 New Base CORE (Company) quest's Total: 42 questions for Company Survey
Cut 6 questions - GOAL: 36 Question JCQ Company Survey |
Add 22 total Expert questions (plus 1 Register data question) For Expert interviews: 9q for Mgr. Production 14q for Human Relations 19q for Union Represent. GOAL: 20 Question JCQ Expert Survey |
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JCQ 2.0 Rev 2-14/7/04 Dimension Label |
New CORE (old core modified) + : ADD: New Population Survey Questions |
New CORE + : ADD: New Company Survey Quest's. |
New Company EXPERT (3) Questions - (specific to surveyed employees) |
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Decision Latitude I A. Skill Discret. (micro) B. Decis. Author.(micro) |
1. SD- Q3 -learn new 2. SD- Q5 -creative 3. SD- Q7 -high skill 4. SD- Q9 -variety, Drop [Q4]-repetitive 5. SD- Q11 developmental 6. DA- Q10 -lot of say 7. DA- Q6 -allows own decisions 8. DA- Q8 -little decision freedom 9. DA-NEW - influence in org. change processes 10. extra SD IV-5: skill required on job |
= " = " = " = ", SD- Drop [Q4]-repetitive = " = " = " = " DA-N- - influence in org. change processes = " |
General Company Situation 1. # of employees at this location 2. For profit/non-profit/public sector 3. (If for-profit), local ownership 4. Org. changes in last two years |
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Decision. Latitude IIa: A. Organizat. Context. |
1. -NEW-Pressure to cut operating costs 2. -NEW-Can work ahead/make cushion 3. -NEW-Employee monitoring/communic. ctrl. 4. -NEW-Rigid production rules/tight superv. |
1. -N-Production rules, supervis,limit my options -?Alternative Questions?- - " |
1. Pressure to cut operating costs 2. Tight inventory control policy 3. Employee monitoring/communications ctrl. 4. Rigid production rules/tight supervision |
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Decision Latitude IIb B.Macro Decision latitude Trust Perceptions =Macro Soc. Support SM-IIb |
1. -NEW-Company is fair to its workers 2. -NEW-(If union) U. works hard for its members 3. -NEW-company profits over employee develop 4. -NEW-Company invests in local plant/empl'ees 5. -NEW-Is there a union 6. -NEW-Benefit packages threatened 7. -NEW-company tries to keep disabled/reassigns 8. -NEW-Family/child care prgms.__% 9. -NEW-Development prgms: skills/educ.: __% 10- NEW-Health promotion/EAP prgms.__% 11 -NEW-Work redesign prgms/healthy/safe work ?Alternative Questions? |
1. -N-Company is fair to its workers- ?Alternative Questions?- - " - " - " |
1. (If for-profit), local re-investment decisions 5. Union coverage:__% 6. Benefit package cuts/cost realloc. to employees 7. Disability policy: long-term retention/ job shift 8. Family/child care prgms.__% 9. Employee development prgms: skills/educ.: __% 10. Employee health promotion/EAP prgms.__% 11. Work redesign prgms. healthy /safe work:__% |
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Psychol. Demands-PDQ A. Quant. Mental Load/ General Sympath. Arousal |
1. PD1- Q19 -work hard 2. PD1- Q20 -work fast 3. PD1- Q22 -no excessive work 4. PD1- Q23 -enough time 5. PD1-NEW -can take it easy 6. PD1-NEW [RevQ21]-physically [engaging] |
= " = " = " = " 5. PD1-N-can take it easy 6. PD1-N [RevQ21] -physically[engaging] |
1. - see Job Insecurity - overtime 2. - see Job Insecurity - temp workers 3. - Big production crunch in last 6 months |
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Psychol. Demands-PDE B. Emotional Load |
1. PD2-NEW -Job is emotionally demanding 2. PD2-NEW-Negotiat'conflict'dem'ds [RevQ26] 3. PD2-NEW -Get others to do a task 4. PD2-NEW-Job emot. demand affect family life |
1. PD2-N-Job is emotionally demanding 2. PD2-N-Negotiat'conflict'dem'ds [RevQ26] 3. PD2-N-Get others to do a task 4. PD2-N-Job emot. demand affect family life |
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Physical Demands A. Central demands B. Local demands |
1. PhyD- Q25 -rapid physical activity 2. PhyD- Q24 -lift heavy loads 3. PhyD- Q30 -awkward body position 4. PhyD- Q31 -awkward upper body position |
= " = " = " = " |
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Job Insecurity I A. Individual Job Insecurity
Job Insecurity I Company -policy-based Job Insecurity |
1. - JI- Q33-Steady work 2. - JI- Q34-Job security 3. - JI- Q35-Recent layoff 4. - JI- Q36-Future layoff 5. -NEW [RevQ37]your skills outlook, this region 6 - NEW [RevQ38]harder to keep my job/ -5 yrs 7. -NEW-Temporary jobs/mandatory overtime 8. -NEW-Outsourcing your job, last 5 yrs. 9. -NEW-Can be laid off without cause ?Alternative Questions? |
= " = " = " = " 5. -N-Outsourcing,temp work, undermine my job - - 8. -N-[RevQ37]your skills outlook, this region ?Alternative Questions? |
5. Easy to get good employees: job I__; job II__, 6. Organiz. growth trend: last 5 yrs_, next 5 yrs. __ 7. Temporary workers/ mandatory overtime 8. Outsourcing of functions, last 5 yrs. 9. Layoff frequency, recent year % ?Alternative Questions? |
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Job Insecurity III: Socio-Economic Job Insecurity A. Global Economy
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1. -NEW [RevQN1]-global competit'...insecurity 2. -NEW [RevQN2]-global competit'..work harder 3. -NEW [RevQN3]-global competit'..loose power
?Alternative Questions? |
1. -N-[RevQN1]-Global competit'.. insecurity 2. -N-[RevQN2]-Global competit'.. work harder 3. -N-[RevQN3]-Global competit'.. loose power
?Alternative Questions? |
1. Competitive pressure: local __, global __ 2. Register Data: industry/region competitive data
?Alternative Questions? |
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Social Support I A. Supervisor B. Coworker |
1. - SS- Q48-Supervisor is concerned 2. - SS- Q51-Supervisor helpful 3. - CS- Q58-Coworkers helpful 4. - CS- Q56-Friendly coworkers Drop:[Q49][Q52][Q53][Q54]+[Q50][Q55][Q57] |
= " = " = " = " Drop[Q49][Q52][Q53][Q54][Q 50][Q55][Q57] |
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?EXTRA? Social Support Ib C. Mid-range Collectivity (from Jeff Johnson) D..ERI Fairness
Social Support IIa: Macro A. Ideological Fit B. Conducive Coordinat'n |
1. -xtra NEW- All pitch in if anyone needs it 2. -xtra NEW-No one I can trust to help me 3. -xtra NEW -My pay is fair 4. -xtra NEW- I am fairly rewarded for my efforts 5. -xtra NEW- I get the respect I deserve 6. -xtra NEW-Pers. values conflict w/ job dem'ds 7. -xtra NEW -Believe in goals of the organizat. 8. -xtra NEW -Allowed to integrate people's skills 9. -xtra NEW -Can directly respond to "customer" ?Alternative Questions? |
1. xtra N- All pitch in if anyone needs it 2 -xtra N- No one I can trust to help me 3. -xtra N-My pay is fair 4. -xtra N-I am fairly rewarded for my efforts 5. -xtra N-I get the respect I deserve 6. -xtra N-Pers. values conflict w/ job dem'ds 7. -xtra N-Believe in goals of the organization 8. -xtra N-Allowed to integrate people's skills 9. -xtra N-Can directly respond to "customer"
?Alternative Questions? |